Puget Sound PCC Success Story
Chandra L. Smith- Customer Relations Coordinator/PCC Administrator
34301 9th Ave S #304
Federal Way, WA 98003
(253) 214-1732
National PCC Day Event September 25th, 2024
The Puget Sound PCC has been revitalized!!!
I worked sedulously to spread the word- via emails, flyers and in person visits to Postal business and PCC members that the Puget Sound Postal Customer Council planned an amazing National PCC Day for you and would love for you to join us again!
The National PCC Day was held at Seattle N&DC was well received with over 35 people. The members, returning members and NEW members were engaged and asked our headquarters speakers: Randy Workman Sr. Director, Product Acceptance & Support, Kelly Hancock & Patrick Fullmer (District Sales Team), many questions on our topics of Informed delivery, Every Direct Door Mail services, Shipping Rates and Operation Integration.
One new business customer says: "Can't wait for the next event it was very informative, so glad I came and joined this event". Jessica Colinares-Director of Mail Services for University of Washington.
The in-person session was also offered to all postal employees.
USPS- BMEU Manager commented:
“I love that I can use this vital information and bring it back to my business customers and hopefully they can be a part of the Puget Sound PCC, this is awesome” - Theresa Sibal-Sayles, Manager, Business Mail Entry Unit / USPS
After the event I personally went around and asked each person what went right and what can be improved. One of the suggestions for a topic was, “Speak on advertisement for mailers & shippers for their packages since prices have increased two years after Covid-19 first happened”. I expressed that our sales team is here, and that information can be provided right now. That customer proceeds to speak with Patrick Fullmer it was well received and provided information he was asking for.
The Puget Sound PCC offered membership to the new members and provided all members & non- members information on upcoming new educational, vendor tour and membership events starting in mid- October 2024 for the new postal fiscal year.
As a result of the National PCC Wee Day, Puget Sound PCC has gained 4 new business members during and after this successful event!