Puget Sound PCC Success Story
Chandra L. Smith- Customer Relations Coordinator/PCC Administrator
34301 9th Ave S #304
Federal Way, WA 98003
(253) 214-1732
Hazmat: To $hip or not to $hip: Hazmat is the Question: May 30th, 2024,
During the cessation of group activities due to Covid-19, it became evident the Puget Sound PCC has been revitalized. I worked sedulously to spread the word- via emails, flyers and in person visits to Postal business and PCC members that the Puget Sound Postal Customer Council are having zoom, in-person educational events and vendor mailing touring events!
During the Puget Sound PCC Hazmat Event, it brought out past, current and future PCC business customers since there has been changes pre & post covid-19 for Hazmat.
The Puget Sound PCC attendees/members were engaged and asked our headquarter speaker: Dale Kennedy, District Sales Territory Patrick Fullmer and Jason Sawdye from Homeland Security for USIPS for Hazmat (local level) many questions on what to ship & what not to ship that applies now to you as a postal business customer.
One participant commented:
The Puget Sound PCC shows the USPS cares deeply about partnerships with its clients. It's refreshing to be able to give input and learn. You don't often see an approach that searches for solutions where everyone wins...
Thank you for including Artful Ashes- Greg Dale (Puget Sound PCC member).
The zoom & in-person session was also offered to Postal employees.
USPS employee commented:
Thank you very much for hosting the PCC event “To Ship or Not or Ship - Hazmat is the Question?”.
I wanted to share with you my experience at the event. The people presenting were very knowledgeable, engaging and the presentations were very informative. I learned a lot of valuable information! I am a visual person, and the folder you provided was very helpful!
As aways the food was great!! I can’t wait to attend your next PCC Event!!
Thank you very much for inviting me!
-Galina Dragomirova Business Lead Development Specialist Washington District
After the event I personally went around and asked each person what went right and what can be improved. One of the suggestions for the next time is “Speak on low-cost for mailers since things have changed post Covid-19”. I said that we are having a Rate Cost event on June 11th, 2024, and the customer was very interested in this event and will be attending virtually.
As a result of the Hazmat Event, Puget Sound PCC has successfully completed its first zoom & in-person event (combined) and will have many more in the upcoming months!